Perquest is the Smart Choice

Delivering a superior payroll service requires outstanding people, systems and processes. At Perquest, our culture of Smart Service goes beyond the basics by intelligently integrating the foundational levels of service more effectively than any other provider.

Client Advantage

Perquest Smart Service has distinct advantages, including:

• Our proactive culture works to prevent errors and issues—not just fix problems
• Our professional team gets questions answered fast and right— the first time
• We focus on client relationships, rather than transactions

We successfully deliver a better client experience by our excellence in the following areas:

Perquest gives business owners:

Smart Design is the process of truly identifying who our clients are and designing our payroll products and service to fit the needs of these important people.

• We strive to make our payroll services easy to use, easy to learn and intuitive enough to eliminate errors in the first place.
• We built our platform on industry-leading processing and service technologies, providing clients with access to the latest innovations and most reliable systems.
   

Smart People is having people dedicated to great service from a broad set of payroll, accounting and human resources disciplines. Smart People assures our clients of the best and most knowledgeable service possible.

• Anyone you speak with at Perquest is experienced in the fundamentals of payroll, and most of our professionals have received their Certified Payroll Professional (CPP) accreditation.
• We provide on-going service, process and technology training.
• Our Customer Service Representatives have the authority to quickly resolve client issues and address questions.
• And yes, our professionals live and work in the United States.

Smart Processes is a systematic method of eliminating client problem calls, mistakes and uncertainty. Smart Processes create systems, processes and products that significantly reduce issues—and the additional work you would otherwise have to do to resolve them.

We define, map and measure every payroll and payroll tax process so you don’t have to!