As we began our reviews of online payroll service providers, ProPayroll immediately caught our attention by their exceptionally responsive customer service. One of our initial steps in coming to understand the features of the service was to request an online price quote, which we received, as expected. Our initial pleasant surprise came in the form of an email confirming the quotation and offering additional, valuable information. But then the real shocker…we received a telephone call from a most pleasant representative of ProPayroll who called to make sure that we had received all the information we wanted. We mentioned our pleasure at the unusually good service that our simple request had generated and were astonished at the representative’s comment that it’s unfortunate that such a level of service isn’t what we’d expect from everyone. We couldn’t agree more! Lest anyone conclude that this experience was out of the ordinary, we hasten to add that every contact with ProPayroll was equally satisfactory.
So, for their exceptional dedication to customer service, combined with an excellent, comprehensive online payroll solution, we’ve selected ProPayroll as the recipient of the “TopTenREVIEWS Bronze Award.”
• Customer service that is the very epitome of excellence
• Worry-free compliance with all payroll tax requirements
• Easy payroll processing geared to specific business requirements
The cost of outsourcing payroll processing is primarily a function of the number of employees being paid and the periodicity of the payroll. On our side-by-side comparison matrix, we presumed five employees being paid bi-weekly in determining a cost per month so that we could make comparisons on an even footing. In our reviews of the specific online payroll services, we have the luxury of explaining in more detail. ProPayroll charges $29 plus $1.75 per employee to process a bi-weekly payroll. This is an all inclusive charge which covers tax service, reports, check signing, if used, and direct deposit to employees’ bank accounts.

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